Express Worldwide

The core business of the Norsk Group and the fastest way to export with the most control, flexibility and feedback. When time matters, Express Worldwide has the choices and service levels you can trust.

Import Services

Norsk’s Agent Service Providing greater quality of care and feedback with driver flexibility on these often difficult collections. Spot rates are available for heavyweight shipments with a proactive follow up from our dedicated Imports team.Exhibitions and conferences are easily controlled by our local country agent. We offer the latest Import booking times with this service as well as optional same day collection.

TNT Service

Ideal for business or private collections and with an Easy to use online booking form available on Eship our online booking tool. Shipments are returned to Norsk in the case of non‐delivery.

DHL Service

For business addresses only, goods available to collect from Norsk hubs (LHR/EMA). UK delivery is available at time of booking if required.

Export Services

Our Integrator Express service also known as U‐Save, is a DHL‐only international express service which provides access to world class worldwide shipping at competitive prices. This service can be accessed via E‐ship with options of dropping in to Norsk or any of 42 nationwide DHL drop‐off points or have it collected. We have DHL Customer Service implants at our main hubs offering the fastest response times for your track and trace enquiries.

Road

Our Euro Road service utilises DHL into Europe. Our customer service department work alongside our unique, in house DHL implants to provide you with the highest quality of service and fastest tracking information.

Using TNT, our Euro Road service provides you with an expert heavyweight service for your pallets and overweight items. Bespoke rates can also be obtained from our Commercial Team.

PAX B2C Parcels

The Parcel Service for when Express is too much and Untracked Post is too little. PAX is a budget delivery service using a variety of overseas suppliers and falls between express and untracked post. It is a tracked service that saves you money when the transit time is not urgent.

UK Deliveries and Collections

Using a selection of specialist partners for UK Deliveries and Collections and our own vehicles for London, we can offer you a fully tracked high quality service in the UK. We also handle many bulk distributions, including labelling, piece collation and stock control.

Insurance

Norsk Shipment Insurance provides you with protection against the risk of Physical loss or Damage to your shipments from external causes during transportation on the DHL Network.

Norsk handle all shipments with great care throughout the delivery process. Although it is rare, unfortunately accidents can sometimes happen and insurance will provide you with additional peace of mind and financial protection (limited to your financial loss). It is important to note that Norsk liability is limited in accordance with its terms and conditions. If you think Liability cover is insufficient Norsk encourages you to protect yourself against potential loss or damage by purchasing additional shipment Insurance.

Wholesale

As a wholesaler, you require a logistics partner that understands your market. At Norsk, we specialise in the wholesale retail logistics industry, giving customers like you efficient and reliable warehousing and distribution solutions.

On your behalf, we manage and consolidate your suppliers’ products through the supply chain, reducing your administration and making it easier for suppliers to do business with you.

We provide wholesalers with a full range of warehousing capabilities. From receipt, quality checking and storage, to order fulfilment and consolidation, you receive the highest standards of quality in our warehouses.

eCommerce

We are experts in eCommerce logistics ‐ we understand all the steps of the supply chain process, we can manage your ecommerce and fulfilment needs with a personalised end‐to‐end multi‐channel solution. We have no restriction on the number of distribution locations, daily shipments, or destinations accessed on our extensive network.

We offer an impressive global reach and our API (Application Programming Interface) software for integrating with pretty much anything gives us a critical advantage over most eCommerce logistics providers, because we have access to the cheapest international delivery rates. We are also integrated with couriers worldwide, including Europe, the USA, Australia, South Africa and Asia.

High Street Retail

We bring supply chain value to retailers of all sizes, from the well‐known high street retailers to niche brands, and across all sectors including furniture, cosmetics, DIY, fashion, general merchandise and office equipment.

We support our retail customers at every step along their supply chain, from managing inbound suppliers and container shipments through to fulfilment, home delivery and returns management. With this unparalleled level of retail expertise, combined with a robust infrastructure of warehousing and transport facilities, we offer flexible and scalable solutions.

eCommerce USA

Shipping

The USA is one of the largest markets for both sales and growth of personal care products from the UK. With Norsk Supply Chain’s extensive experience not only in the eCommerce and Retail sector but also in the shipping of dangerous goods; we have a service which fulfils your every eCommerce requirement in a cost effective way. Our simple tracked postal solution allows you to reach your U.S. customers in 5 to 7 working days from the UK.

Returns

We recognise that customers need to return products for many different reasons. Our returns service provides a local U.S. return address, a simple online form and a returns shipping label. The end customer either calls a free phone number for pick up or takes to their local post office and pays the local postage cost. All return items are processed at our Newark, New Jersey hub by our own staff. Goods are then repatriated to the original country of export every few weeks.

Visual Merchandise

We understand the tight timescales, last minute changes, multi‐site collections and deliveries etc. and pressures of working in the marketing and promotions industry ‐ and pride ourselves on being able to help you achieve these in as seamless a fashion as possible.

Our full range of logistics services means we can handle just about anything for the packaging and print industry. We can store and multi drop products such as boxes, posters, stationery and mail shot campaigns. This service is ideal for organisations with multiple sites, or for those who want to save money by bulk buying yet don’t have the space for storage.

Returns Management

Returns management or reverse logistics is an important area for retailers. It can make or break customer satisfaction and loyalty, as well as the bottom line if the products are not put back on the shelf fast enough. To top it all it’s a regulation minefield with the Consumer Rights directive, WEEE directive, and the Product Safety directive. Eturns provides integrated returns management solutions which give retailers peace of mind that their customers’ returns are being handled in an efficient and cost‐effective manner.

We have solutions that cater for approval on a per item basis and allow for the consumer to bear the total or partial cost of any return.

Fulfilment

Every fulfilment mistake is an unsatisfied customer. Our mission is to eliminate errors, not just reduce them. Our get it right first time attitude means you do not have to waste time dealing with problems. Instead your staff can spend their time selling, not apologising.

No matter what type of business you are, or fulfilment solution you require, we have the expertise, experience and resources to ensure that we will deliver the very highest level of service to you and your customers. And you can expect nothing less than impeccable customer service from our team of highly dedicated and experienced fulfilment professionals.

Warehousing

Warehouse and storage services are central to our approach to total logistics solutions. Our modern, clean and secure warehouse is based at London Heathrow Airport and is within easy reach of the M25, M4, M40, M1 and M3 motorways. Our warehouse is an HM Customs compliant dry bond facility offering storage under duty suspension.

In addition to our warehouse in London, we also provide warehouse facilities at East Midlands Airport and throughout the EU. Our value added services include container unloading, palletizing, load consolidation, pick and pack and rework management services such as labelling and re‐packing. We can provide your business with the complete range of warehousing services.

Integration

At Norsk we place a huge value on linking seamlessly to you and your existing IT systems.

We have invested heavily in the most advanced web technologies available to enable you to access crucial, real-time, information. The result? Greater transparency through the entire delivery cycle ensuring earlier problem‐solving, better‐informed clients and a better business all round.

White Labelling

All the technology that Norsk has developed in recent years is now available as a rebranded version bearing the logo of your choice.

Development

As Norsk has grown, we have reinvested mostly in the IT development department. All our programming is done in-house, allowing us to pass on the highest redundancy in our network for your business. This gives us better than average response times and massively reduced development costs which we then pass on to you.

At Norsk we place a huge value on linking seamlessly to you and your existing IT systems.

API

Our API delivers a well‐documented connection for EDI data streams.

EDI

We facilitate the smooth transfer of electronic data between our systems, yours and integrators seamlessly.

EMA IPC

Our new International Processing Centre at East Midlands Airport was created to service high volume requirements in the Retail Industry.

Whether it is Over-labelling, accurate Weight and Volume measuring or simply Sortation and Routing you require, our setup can be tailored to match your exact requirements.

Labelling

Our in-house development team have worked hard to be able to offer various labelling integration options including making exact traceability of all parcels possible.

Weight and Volume

Our state of the art weight and volume machines run by default on all packages that are shipped by us. This makes for a smoother entry into the Integrator networks.

Sortation

We often receive parcels in a general mix of different routes and provide 100% accuracy when routing these to the correct destinations. We offer both manual and automatic sortation.

Dangerous Goods

We have a DG department that will help you understand and ship Dangerous Goods worldwide. We have daily enquiries of intensely complex dangerous goods shipping requirements making us industry specialists in our field. Be sure to keep up to date with our prohibited items list.

• UK Export Dangerous Goods Capabilities
• UK Export Lithium Battery Capabilities
• China Domestic Flight Restriction
• Prohibited Items

Customs

Having our own customs badge for export and import entries lets us clear your goods through customs with minimal effort required from your side. We also have our own Parcel ERTS bonded warehouse. Any goods transferred to our London Heathrow facility, save you money on expensive airline storage charges. Our own on-site expertise is available for any questions regarding tricky customs issues.

Cargo

Norsk Cargo now offers an Airport to Airport consolidation service based on the needs of the customer to make sending cargo as seamless and as easy as possible.

Through our partnerships with global airlines, Norsk Cargo has integrated the very latest real time tracking and information which sends you updates directly to your desktop as it becomes available keeping you and your clients informed every step of the way. From easy online booking and uploading documentation to simplified pricing, Norsk Cargo have taken the effort out of airfreight and put you in control.

GSA Partners

Norsk bring a whole new dimension to airline representation that other, traditional GSA’s don’t. We believe that to truly represent our clients and to market your services effectively and successfully you have to become an extension of that company and limit the amount of airlines you represent. From an in-house marketing team to software programmers, Norsk can deliver a range of support. We have a young and dynamic field sales team based at London-Heathrow as well at our East Midlands Airport hub who cover the Midlands and North both of which bring local knowledge.

• Norwegian Air
• TNT

Post

Our new Postal Service coming soon…

Insurance

Norsk Shipment Insurance provides you with protection against the risk of Physical loss or Damage to your shipments from external causes during transportation on the DHL Network.

Norsk handle all shipments with great care throughout the delivery process. Although it is rare, unfortunately accidents can sometimes happen and insurance will provide you with additional peace of mind and financial protection (limited to your financial loss). It is important to note that Norsk liability is limited in accordance with its terms and conditions. If you think Liability cover is insufficient Norsk encourages you to protect yourself against potential loss or damage by purchasing additional shipment Insurance.